IF YOU ARE CONTACTING US BECAUSE YOU PREVIOUSLY HAD AN ACCOUNT ON WWW.LUMINESCENTS.CO.UK YOU SHOULD BE AWARE THAT ALL SUCH ACCOUNTS, DUE TO DATA PROTECTION, CANNOT BE COPIED TO THIS, OUR REPLACEMENT WEBSITE AND SHOULD YOU REQUIRE AN ACCOUNT ( WHICH YOU DO NOT NEED AS YOU CAN ORDER QUITE HAPPILY WITHOUT ONE) YOU SHOULD CREATE A NEW ONE.
Because almost every country in the world is represented in our products, we find that we travel a great deal and we can answer an e-mail wherever there is an internet connection, no matter where in the world we might be. However, we can only answer the phone if we are actually in the office so as we are an internet company, in preference, you will find it much more convenient and speedy to receive an answer if you use e-mail to contact us using the contact form below.
You can contact us by using the contact form shown below. We do not accept e mails originating from gmail, yahoo, outlook and hotmail accounts. Our filters will automatically delete them. These carriers are responsible for the transmission of 96% of the world’s malicious spam and we have a duty to protect our servers and our customers. More than 9 out of 10 e mails sent to us are malicious or attempting to use our secure servers for illegitmate purposes. If you wish to contact us or receive communication from us them please use a legitimate ISP carrier as an e mail address.
It is not possible for us to enter into personal correspondence or recommend items based upon a condition or illness you might better consult a professional practitioner about.
We are suppliers. The law is very specific and all the informaton we can provide on products for your own personal use is on each product page. We are, however, quite happy to elaborate on product information, where possible, such as its origin if you have missed that particular piece of information in your search. Batch numbers, best before dates and origins are all listed in “additional information” on each product page.